Privacy Policy

1. Information We Collect

When you use our website — whether you're filling out a contact form, using our roof cost calculator, or just browsing — we may collect the following types of information:

• Contact Information: Your name, phone number, email address, and the address of the property you want us to look at.
• Roof Details: Information you provide through our calculator, such as roof size, material preferences, and current condition.
• Automatically Collected Data: Your IP address, browser type, device information, and pages visited. This helps us understand how people use our site so we can make it better.
• Cookies: Small data files stored on your device that help us remember your preferences and improve your experience.

2. How We Use Your Information

We use the information we collect for one simple reason: to serve you better. Specifically, we use it to:

• Respond to your requests for roof inspections, estimates, or general questions
• Provide accurate roof replacement cost estimates through our calculator
• Communicate with you about your project, scheduling, and follow-up
• Process insurance claims documentation when you authorize us to do so
• Improve our website, services, and customer experience
• Send occasional updates about roofing tips, seasonal maintenance reminders, or special offers (only if you've opted in)

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. Period. We only share your information in the following limited circumstances:

• Insurance Companies: When you hire us for storm damage repair, we may share documentation and photos with your insurance provider as part of the claims process. We only do this with your explicit permission.
• Service Providers: We work with trusted partners for things like email delivery, payment processing, and website hosting. These providers only have access to the information they need to perform their services and are bound by confidentiality agreements.
• Legal Requirements: If required by law, subpoena, or court order, we may disclose information as necessary to comply with legal obligations.

4. Data Security

We take the security of your personal information seriously. We use industry-standard measures to protect your data, including:

• Encrypted data transmission using SSL/TLS technology
• Secure database storage with access limited to authorized personnel only
• Regular security reviews and updates to our systems

While we do our best to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your devices secure.

5. Your Rights & Choices

You have control over your personal information. Here are your rights:

• Access: You can request a copy of the personal information we have about you.
• Correction: If any information is inaccurate or incomplete, you can ask us to correct it.
• Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain certain records.
• Opt-Out: You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

6. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, understand how you interact with our site, and improve functionality. You can control cookies through your browser settings. Please note that disabling cookies may affect how certain features work.

7. Children's Privacy

Our website and services are not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we'll update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, want to exercise your rights, or just want to talk about how we handle your data, we're here for you: